FAQ & Help

Frequently Asked Questions

How do I receive my pattern after purchase?

All Crafted Crochet patterns are delivered digitally. As soon as your order is confirmed, you'll receive an email with a download link, and the file will also be available in your account under Order History.

What file format are the patterns in?

Every pattern is delivered as a print-friendly PDF, formatted to be easy to read on a phone, tablet, computer, or printed page.

Can I print my pattern?

Yes. Your PDF is yours to print and keep for personal use, as many times as you like.

What skill level are your patterns?

Each pattern listing includes a difficulty rating — Beginner, Intermediate, or Advanced — along with the stitches and techniques used, so you can choose designs that match your comfort level.

Do you offer refunds on digital patterns?

Because patterns are delivered instantly and the files can be downloaded immediately, we're unable to offer refunds once a pattern has been accessed. If your download isn't working or you received the wrong file, contact us and we'll sort it out right away.

I didn't receive my download email. What do I do?

First, check your spam or promotions folder. If it's still missing, reach out to us at contact.craftedcrochet@gmail.com and we'll resend it as soon as we're back online.

Can I sell items I make from your patterns?

Yes! You're welcome to sell finished items made from Crafted Crochet patterns. Please see our Terms of Service for full details on what's allowed.

Do you offer support if I get stuck on a pattern?

Absolutely. Email us at contact.craftedcrochet@gmail.com and a real maker on our team will help you work through it.

What are your support hours?

Our team is available Monday to Friday. Messages received on weekends or holidays are answered the next business day.

Still Need Help?

We're happy to help with anything not covered here — just email contact.craftedcrochet@gmail.com and a real maker on our team will get back to you.